Welcome to The Retreat
Tucked away in the peaceful village of Oakhanger in the Hampshire countryside, The Retreat Beauty Studio offers clients the chance to escape busy towns and lives and experience high quality beauty treatments in the beautifully converted old stables within the very popular Chocolate Frog Tearooms business farm site. Ample free parking is available for all our clients. We are a very busy little salon so booking early is essential.
Experience & Quality
Having worked in some of the most prestigious of spas and for Dermalogica, owner Emma Davies brings a wealth of experience and commitment to quality beauty treatments.
Our approach to skin care is focused on working with Dermalogica products that work small miracles on our skin. Our highly qualified professional therapists will customise the treatments to your skin's needs ensuring a outstanding treatment with amazing results.
Emma has worked with Dermalogica for several years, achieving their Expert Status in training so she is able to offer their exclusive advanced treatments.She offers all beauty treatments and is a highly experienced masseuse.
Donna Keet is our semi permanent make up technician she has an excellent reputation for her Microblading as well as beauty treatments.
Dee Rinaldi is our holistic therapist offering reiki, aromatherapy, massage, reflexology and Indian head massages. Dee has worked with Young Living Essential oils for many years and is well experienced.
If you have any questions about which treatment is right for you, please call me
My priority is to keep you as safe as possible, and prior to re-opening the salon I have implemented a number of changes which I would like to make you aware of. During the time the salon has been shut, I have completed the Dermalogicas Clean Touch health and safety course and Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry.
If any of the therapists at The Retreat feel ill or has symptoms of COVlD-19, we will all self-isolate immediately for 14 days and not open the salon . This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient, but it is done entirely for your own safety. If your appointment is cancelled, I will rebook your appointment as soon as I can.
If you or any of the people you live with feel ill or display any symptoms of COVlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT.
Clients will be screened prior to appointment and expected to answer a few questions which will be sent with appointment reminders. You will be asked :
Have you tested positive for COVID19 or been in contact with someone who has in the past 14 days?
Have you been tested for COVID19 and are currently awaiting results?
Are you or your immediate contacts in a high-risk category?
Treatment will be declined to any client with a positive response.
On entry to The Retreat your temperature will taken with a non-contact infrared thermometer. If your temperature is above 37.3ºC (normal range) then you will not be able to enter, and your treatment will be declined.
High risk / vulnerable clients / those with pre-existing medical conditions are advised not to attend for treatments until advised it is safe to do so by the government.The Retreat has the right to refuse treatment to any client in these categories. You, the client, your safety is paramount.
Visiting the Salon
For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you may come into contact with other clients who are just leaving. Please wait in your car until your appointment time.
Please refrain from hugging, kissing or shaking hands.
Please limit the number of belongings you bring into the salon. Coats should be left in the car. Please do not place anything on the beauty bed, shelves or cupboards, please use the bowl provided for phones/keys.
Shoes are to be removed and left at the front door.
I will be leaving longer between appointments as I have increased the frequency of cleaning in the salon including making sure that common areas, door handles, etc. are clean using disinfectant products between each client.
All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.
Wherever possible we will utilise environmentally, friendly, single use items during your treatment that will be disposed of safely after use in order to protect you from cross infection.
We will use clean towels and blankets for each client. Extra salon cleaning equipment/solutions have been purchased.
You will have access to soap and hot water to wash your hands. Hand sanitiser will also be available for your use.
l will understand, and not be offended if you arrive wearing a facemask/face covering or disposable gloves. During your treatment we will be wearing masks, visors and disposable aprons, we appreciate during massage and facials you will not be able to wear a mask. Disposable masks will be available at a small cost. If you have your own mask, please bring it with you. I will not wear gloves during your procedure as this hinders the treatment.
All clients will be expected to wear a disposable hair net. I will provide these free of charge.
I can confirm that the laundering of salon towels and my uniform is a priority I can assure you that all salon laundry is washed at 60ºC
All disposable items are binned/bagged and safely removed from the salon each day.
I have carried out a risk assessment on your treatment and I am confident that we can continue to provide this safely with a few tweaks.
During your treatment
We understand the importance of hand hygiene and we will ensure that I wash my hands in according with NHS recommendations before the start of your treatment.
I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatment, please let me know and I will do what I can to satisfy you.
After the treatment
In order to avoid handling of cash, if you could pay for your treatment in advance by bank transfer or by card. The card machine will be disinfected before and after use in front of the client for those wishing to pay by card.
I know this all sounds a bit scary but all of these procedures have been implemented for your safety and mine (and my family). Without these measures I will not be able to re-open safely. Obviously as the government lift restrictions, I will be able to amend and lift restrictions too.
I will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.
Thanks you for your understanding.
Some treatments require patch testing, please check when booking as you will need this done at least 24 hours before your first treatment.
We accept cash, credit and debit cards and bacs
Gift Vouchers are available to treat that special person in your life, they have a 6 month expiry and are non refundable.
"I have been having treatments with Emma for the last 10+ years and I always leave feeling amazing. Her advice on my skin regime is always spot on. She continually updates her skills with Dermalogica and this benefits all her clients. An added bonus to having treatments with Emma is the fact that you never leave without having laughed....a lot!! "